Wabash Telephone Cooperative was established in 1952, starting out as a small telephone cooperative and has seen significant growth throughout the years. Wabash Telephone is locally owned by its members and has approximately 4,000 access lines in nine exchanges throughout South Central Illinois. The cooperative is governed by a board of nine directors representing the exchanges served by the cooperative. In addition to providing basic phone services to their members, they also operate a wholly owned subsidiary, WIN.
WIN (Wabash Independent Networks) located at 113 Hagen Drive in Flora offers EnCommand TV service throughout the nine WTCI exchanges and Cable TV service in Flora and Noble. WIN is the local choice for long distance and offers High Speed Internet in Flora, Noble, and the WTCI exchanges. WIN also offers computer repair at a competitive price and has launched Wabash Watch, a new Home Monitoring service.
Wabash Telephone and its subsidiary, WIN, employ a total of 50 full time employees. WIN not only provide services to the cooperative members, but also to areas outside the nine exchanges. Wabash Telephone and its subsidiaries consistently strive to keep up-to-date with the latest technology and maintain a level of service, which is unsurpassed. The goal of the two companies is to be innovative, responsive, and adapt to the changes in our business environment.
To provide complete, high quality,
reasonable priced, communications equipment and services utilizing
state of the industry technology. To empower and equip our employees to deliver complete customer service satisfaction on a personal basis with honesty and integrity. To continue to explore services that will enhance the quality of life for our members
and the economic growth of our service area.
We, the employees, want the members to know that we care about the service we give and how it is received. Instilling confidence and satisfaction in our members is of paramount importance to us. We know each member is unique, with specific needs. It is our goal to not only meet each customer’s individual needs in a courteous and reliable way, but to exceed them. We pledge to deliver personal service that makes Wabash Telephone more than just the local phone company.